1. Upon noticing a problem, direct yourself to a safe area.
• DO NOT CONTINUE TO DRIVE THE VEHICLE •

2. Contact GWC’s customer service department at to obtain a preferred repair facility. You must have the repair facility contact us before any work is started on your vehicle.

3. Do not have any work done on your vehicle until an authorization number is issued to the repair facility by GWC.

GAP CLAIM PROCEDURE:

Within 180 days of insurance settlement, accident/theft (if no insurance coverage is in effect), or repossession provide the following:

1.From You: your current mailing address, daytime contact number/information.

2.From Your Dealership or Lender: financing contract (loan or lease agreement), refund amounts for any cancelable items such as credit life insurance, accident and health insurance, service contracts, theft deterrent products and GAP if cancelable due to the claim.

3.From Your Lender: loan payment/transaction history, account number and payoff address.

4.From Your Primary Insurance Company: settlement breakdown matching settlement check amount, valuation report, insurance settlement check, date and cause of loss.

5.From Your Local Agency: police report if the loss was due to theft or in the event that you did not have primary insurance at the time of loss.

6.Refer to your GAP Addendum for all applicable terms and conditions.